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PRIVACY & SAFETY

By providing us with your personal information, you agree to the collection and use or otherwise processing (including disclosure) of your personal information in the manner and for the purposes described in this Privacy Notice.

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

Please take the time to read and understand this Policy.  

 

 

Personal Information We Collect

To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources. Here are the types of Personal Information we collect about you:

 

  1. Information you provide us. We receive, collect and store information from you when you register on the site, place an order, respond to a survey, feedback, product reviews or when you contact us directly by any communication such as e-mail, or participate in another site feature or provide us in any other way. We collect personal information you give us such as your name, e-mail address, mailing address, phone number, credit card information or other information.

We also collect information about gift recipients so that we can fulfil the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

  1. Information we collect when you use the Services. When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.

 

Like many websites, our platform uses cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

You can learn more about how our ecommerce platform use cookies and similar technologies and how you can exercise control over them in the Cookie Policy.

 

  1. Information we collect from other sources. We may receive Personal Information about you from third-party sources, such as i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.

 

How do we use your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

 

 

Sharing your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, our website is hosted on Wix.com ecommerce platform.  Wix.com provides us with the online platform that allows us to sell our products and services to you.  When you purchase a product through our website you do so using the Wix.com service. Wix.com collects the following information - your name, email address, postal address, internet protocol address, device data, phone number and the products ordered. This information is used by both us and Wix.com to manage your order. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications.  Wix.com use a SSL, a global standard security technology that enables encrypted communication between a web browser and a web server and maintains industry best practices for handling personal information (PII) and managing website security risks.

You can view how Wix.Com uses your Personal Information and their privacy policy here - https://www.wix.com/about/privacy.

 

We use PayPal Privacy Policy at to process payments for this website. PayPal will process the data you enter to pay for the service after choosing the option to pay with your PayPal account. In such a case, they will process the same data you had provided to set up your account at PayPal. If you choose PayPal as your payment option, this data processing is necessary to process the payment itself and is required for you as a premium user in order to pay for the premium subscription.

 

 

 

Google

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics, which use cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information. No personal information is stored, saved or collected. We may promote our service and our content with Google AdWords, the data we collect about our users allows us to better target our ads as well as customise our remarketing campaigns. Google Tag Manager helps us sync all the stats we collect across all the systems we use.

 

We may also pass on your name and postal address and mobile number to couriers and other delivery agents in order to deliver your goods.

 

In addition to sharing your Personal Information as described above we may also need to share your Personal Information in the following situations:

 

For legal reasons, we may be required to share your Personal Information to comply with law enforcements agencies, governments, applicable laws and regulations, etc.  This may be as part of an investigation, or it may be as part of service such as fraud prevention or other lawful request for information we receive, or to otherwise protect our rights.

Where your data may be required to protect against harm to the rights of property or person permitted by law.

 

Where your data may be required to prevent or protect serious physical harm to an individual.

 

If we are involved in an acquisition, a merger, sale of assets, or liquidations.

 

 

 

Advertisements

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

We may also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

 

 

Do Not Track

Please note that we do not alter our Site’s data collection and do not change our practices when in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

 

 

 

Aggregated Statistics

We may collect statistics about the behaviour of visitors to our website.  We may display this information publicly or provide it to others.  However, we will not disclose your personally identifying information.

 

 

 

Third-Party Links 

Our Service may contain links to sites operated by third parties that are not affiliated with us and not operated by us.  These linked sites, all of which have separate privacy and data collection practices, independent of JWCraftStudio.co.uk. 

 

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party websites, products or services.  This Privacy Policy only applies to this website.  You should therefore read the privacy policies of the other websites and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 

Access to your Information and Your Rights

You have the right to ask us for a copy of the personal information we hold about you.  You have the right to have any inaccuracies corrected or removed, or to instruct us to cease processing of your data if no longer relevant, or if there are no other legal or contractual obligations for us to do so. There is no fee for this. However, subsequent copies of such information within an unreasonably short period may be chargeable.

 

If you would like to exercise this right, please contact us through the contact information below. If you would like a copy of some or all of it, please contact us providing the following:

  • let us have proof of your identity (a copy of your driving licence or passport); and

  • let us know what information you want.

 

 

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

We hold your personal data only for as long as is necessary for the specified purpose.

 

Privacy Policy Changes

We reserve the right to amend this Privacy policy without notice to you from time to time at our sole discretion. Any such amendment shall be effective once the revised Policy has been posted on the site.  It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.  

 

 

Contact Information

If you have any questions about our Privacy Policy or you have any comments or complaints about our service or website, you can contact us at: jwcraftstudio@gmail.com 

 

 

Last updated 16th March 2021

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